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10/14/2024

040. Liar, Liar Pants on Fire: Decoding Body Language in Negotiations (morning)

Instructor: Traci L. Brown

Level of Complexity: Foundational/Intermediate
9:00 AM - 10:00 AM

When the economy gets uncertain, fraud and deception goes up. It might not be intentional, but people are more apt to stretch the truth or omit important information in negotiations when money is tight. How can you tell when something is not quite right in supplier discussions? Or when interviewing potential candidates? Or in that big sales meeting? Body language expert and Human Behavior Analyst Traci Brown will share tactics used by the FBI to uncover hidden truths and tactfully steer conversations in a more honest and productive direction so you make decisions using info that’s been hidden in plain sight. You’ll save time, money, energy and get to yes more quickly. Make sure to see my demo videos: https://youtu.be/Ea5DHEIQMj8 https://youtu.be/q9XYejSsJ4Y
 
In this fast paced session, you'll discover:
  1. Subtle body language that suggests deceit.
  2. Words or phrases that should be red flags in texts or emails.
  3. How to draw out the truth with kindness and professionalism.

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The Credit Overlord: A Decade of Credit Advice Unleashed, Volume 1

Thea Dudley

The Credit Overlord

 

Embark on an insightful journey through the complex world of credit and collections with Credit Advice Unleashed Volume I, the first installment in an indispensable series. This collection brings together a decade’s worth of Thea Dudley’s highly regarded advice columns, showcasing her unmatched expertise and unfiltered insights. With over 35 years of experience in the building materials and construction industry, Thea Dudley has earned her title as the ‘Credit Overlord,’ offering sharp-witted guidance, practical solutions, and an unapologetically candid approach that professionals in the field have come to rely on.

 

In Credit Advice Unleashed Volume I, readers will find real-world answers to the most pressing credit and collections questions, addressing the challenges and nuances faced by businesses in maintaining financial health and cash flow. Thea’s columns, infused with humor and hard-earned wisdom, provide both seasoned credit professionals and newcomers with the tools they need to navigate this critical aspect of business with confidence.

 

Whether you’re tackling overdue accounts, negotiating with clients, or streamlining internal processes, this book is your guide to mastering the intricacies of credit management. Experience Thea Dudley’s unparalleled voice and let her years of experience elevate your credit and collections game.

Buy Now